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Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using the Plannrly platform ("Service"), operated by Checketts Propiedad SL ("Company", "we", "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including tenant administrators, managers, and employees. The individual or entity creating a tenant account ("Subscriber") accepts these Terms on behalf of all users within their organisation.

2. Description of Service

Plannrly is a multi-tenant Software-as-a-Service (SaaS) platform for workforce shift scheduling, time tracking, leave management, and employee management. The Service is provided via web browser and may include progressive web app (PWA) capabilities.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to Subscribers.

3. Accounts & Registration

To use the Service, you must register for an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Each tenant account operates in an isolated environment. The Subscriber is responsible for managing users within their tenant, including granting and revoking access.

You must be at least 16 years of age to create an account. By registering, you represent that you meet this age requirement.

4. Subscriptions & Payment

Plannrly offers tiered subscription plans with varying features. Subscription fees are billed in advance on a monthly or annual basis, as selected during checkout.

All prices are displayed exclusive of applicable taxes (including VAT). EU-based customers will be charged VAT at the rate applicable in their country of residence, in accordance with EU VAT regulations.

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

Refunds are provided only where required by applicable law. We do not provide pro-rata refunds for partial billing periods.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Upload malicious code, viruses, or harmful data
  • Attempt to gain unauthorised access to any part of the Service
  • Use the Service to send unsolicited communications (spam)
  • Resell or redistribute the Service without our written consent
  • Interfere with the operation of the Service or other users' access

We reserve the right to suspend or terminate accounts that violate these terms.

6. Data Ownership & Privacy

You retain ownership of all data you input into the Service ("Your Data"). We do not claim ownership of Your Data and will not use it for any purpose other than providing the Service to you.

We process personal data in accordance with our Privacy Policy and applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).

Where the Subscriber acts as a data controller and we act as a data processor, we will process personal data only on the Subscriber's documented instructions.

Upon termination of your account, you may request an export of Your Data within 30 days. After this period, we will delete Your Data in accordance with our data retention policy.

7. Intellectual Property

The Service, including its source code, design, logos, and documentation, is the intellectual property of Checketts Propiedad SL and is protected by applicable copyright and intellectual property laws.

Your subscription grants you a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes during the subscription period.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our control.

We will provide reasonable advance notice of planned maintenance where possible.

9. Termination

Either party may terminate the agreement at any time. You may cancel your subscription through your account settings. We may terminate or suspend your account for breach of these Terms, with written notice where practicable.

Upon termination, your access to the Service will cease. Sections regarding data ownership, limitation of liability, and governing law survive termination.

10. Limitation of Liability

To the maximum extent permitted by law, Checketts Propiedad SL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the Service.

Our total liability for any claim arising from or related to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Changes to Terms

We may update these Terms from time to time. We will notify Subscribers of material changes by email or through the Service at least 30 days before the changes take effect.

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of Spain. Any disputes arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Alicante, Spain.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact

If you have any questions about these Terms, please contact us:

Checketts Propiedad SL
Calle Francisco Salzillo 9
Orihuela Costa, Alicante, 03189, Spain
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